Privacy Policy

NINGBO ARTCOOL CO., LTD. (referred to as “Artcool,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and handle your personal information, as well as the rights and choices you have regarding that information. It applies to all personal data collected through written, electronic, or oral communications, including via our website and email interactions.

Please review our Terms and Conditions along with this Privacy Policy before using our Services. If you do not agree with this Policy or the Terms and Conditions, please do not use our Services. If you are outside the European Economic Area (EEA), by using our products or services, you consent to our privacy practices as described herein.

We may update this Policy at any time without prior notice. Changes will apply to all personal data we hold about you, both existing and newly collected. If we make changes, the date at the top of this Policy will be updated. For significant changes affecting your rights, we will provide advance notice. Continued use of our Services after such notifications constitutes acceptance of the revised Policy.

We may also provide real-time disclosures or additional details regarding personal data practices specific to parts of our Services. These notices might supplement this Policy or offer additional choices on how we handle your personal information.

Information We Collect

We gather personal information when you use our Services or submit information on our Site. Personal information is any data that identifies or could be used to identify you, such as your name, email address, phone number, and address. Definitions of personal information may vary by location. Only the applicable definition for your jurisdiction applies to this Policy. Personal information excludes data that has been anonymized or aggregated in a way that prevents identification.

Types of personal information we may collect include:

· Information You Provide Directly: When you use our Services, such as placing an order or filling out forms, we collect information like your last name, mailing address, email, phone number, product interests, WhatsApp contact, company name, and country. We also collect information when you interact with customer service or complete surveys on our Site.

Consent

By providing your personal information to complete transactions or other services, you consent to our collection and use of your data for those purposes. For other uses, such as marketing, we will request your explicit consent or offer you the option to decline.

Withdrawal of Consent

If you wish to withdraw your consent after initially providing it, you can notify us by contacting us directly.

Third-Party Services

Third-party providers may collect, use, and disclose your information only to the extent necessary to provide their services to us. Some third-party services, such as payment processors, have their own privacy policies. We recommend reviewing these policies to understand how your information will be handled.

Note that third-party providers may be located in different jurisdictions, so your data may be subject to the laws of those locations.

Security

We take reasonable precautions and follow industry best practices to safeguard your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Age of Consent

By using this Site, you confirm that you are of legal age in your state or province of residence, and that you have consented to allow any minors in your care to use this Site.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Please review it frequently. Changes will take effect immediately upon posting to our website. We will notify you of any significant updates to keep you informed about the information we collect, how we use it, and under what circumstances it may be disclosed.

If our business is acquired or merged with another company, your information may be transferred to the new owners to continue providing you with products and services.

Questions and Contact

For questions regarding your personal information, including accessing, correcting, amending, or deleting data, filing complaints, or seeking additional information, please contact us via email at sales11@nbartcool.com.cn.