Service | Artcool Party Supplies Manufacturer

Warehouse

We own 8,000 m² warehouses and enlarge every year. We can offer:

Satisfy customers’ special loading requirements, such as pallet loading.

Provide exclusive VIP customer warehouse area.

Own shipping agent offers favorable inland & ocean freight charges, customs clearance.

We have enough room to store the goods

We can load more than 10 containers in the same day

Experienced people loading each container to keep goods perfectly.

Inspect

1. Basic inspection before production

Before production, we will firmly test and control the preparation of suppliers’ materials, facilities, machinery, raw materials, and parts. If we find any errors during our investigation, we will negotiate a solution with the supplier.
2. Rhythm control in production

When producing products, we also follow up and monitor the whole process. The production schedule needs to be carried out according to our plan, to ensure the delivery cycle. In addition, we will strictly monitor whether the supplier is producing according to your specifications and production safety rules.
3. Quality control after production

Before shipping, we need to ensure that the products are packaged and shipped in full accordance with the quality and quantity you require. We will follow AQL standards to check all your product functions and safety requirements, and finally, we will strictly control the packaging.
4. Packaging inspection

If the packaging is occasionally worn or in poor condition when the goods are in the warehouse, we will repack it, and we will repack or upgrade the packaging according to your requirements.

Our Sourcing Services

We offer more than just the styles shown on our website; we can customize other styles based on your needs. In addition to festival supplies, we provide popular
party products and can assist with sourcing a wide range of other items. We aim to help customers find solutions and meet their purchasing needs effectively.

1. We have a One-to-one after-sales service. The dedicated staff is responsible for your after-sales issues.

1. We have a One-to-one after-sales service. The dedicated staff is responsible for your after-sales issues.
2. We have strict quality control.
3. We provide quality assurance services for all products.
4. We have multi-channel customer service.
5. We value customer feedback and use it to improve our services.

We Are Your Long-term Partner

Customers will always be our good partners. We attach great importance to customers' ideas. We will consider customers' needs and find the most appropriate solution. We provide reliable and best customer service and establish a long-term partnership with you.